Frequently Asked Questions

Transformational Self-Love Therapy is an integrative approach that combines counselling principles, emotional processing, nervous system awareness and practical techniques to help address the root causes of emotional challenges. Rather than focusing solely on managing symptoms, it aims to support lasting personal change. You can learn more on my Transformational Self-Love Therapy page.

Therapy often focuses on emotional wellbeing, helping you understand and process past experiences, while life coaching is generally future-focused and supports you in achieving personal or professional goals. During your consultation, we’ll discuss your circumstances and decide which approach is most appropriate for you.

The terms are often used interchangeably, but counselling is typically associated with helping people work through specific issues or challenges, while therapy may explore deeper emotional patterns and long-term personal growth. My approach draws upon different therapeutic models to provide personalised support.

Yes. I offer life coaching for individuals looking to improve confidence, gain clarity, navigate life transitions or work towards meaningful personal goals. You can find out more on the Life Coaching page.

Yes. Couples therapy provides a supportive space to improve communication, strengthen relationships and work through challenges together. If you’re unsure whether couples therapy is right for you, please get in touch to discuss your needs.

Booking is simple. You can get in touch via the Contact Page, by calling 07892 830920 or by emailing zsuzsannapurnell@gmail.com.

Your first session is an opportunity for us to discuss what has brought you to therapy or coaching, explore your goals and answer any questions you may have. It’s also a chance for us to decide whether we’re the right fit to work together.

This depends on your individual circumstances and goals. Some people benefit from a small number of sessions, while others choose longer-term support. We’ll discuss this together and review your progress throughout our work.

Transformational Self-Love Therapy sessions are typically 90 minutes. The length of other sessions or programmes will depend on the type of support you choose.

Yes, online sessions may be available where appropriate. Please get in touch if you’d like to discuss whether online support is suitable for you.

Pricing varies depending on the type of service or programme you choose. Please visit the relevant service page or contact me directly for the latest pricing information.

Yes. Alongside individual sessions, I also offer structured programmes designed to provide longer-term support. Details of available programmes can be discussed during your consultation.

Visa and Mastercard payments are accepted. PayPal is also available for quick and easy transactions. I process all payments securely using Stripe and payment links are provided in advance where required.

Please refer to my cancellation and refund policy or contact me directly if you have any questions regarding refunds or cancellations. [CLIENT INPUT NEEDED]

Yes. Sessions are confidential and provide a safe, supportive and non-judgemental space to explore your thoughts and feelings. Confidentiality will only be broken where there is a legal or ethical duty to do so, which will always be explained clearly.

Yes. Many people seek support for anxiety, low self-esteem, stress, relationship challenges or feeling emotionally stuck. Together, we’ll explore the underlying causes and work towards developing healthier ways of coping and moving forward.

No. Many people begin therapy or coaching because they want greater self-awareness, confidence, healthier relationships or support through a period of change. You don’t need to wait until you’re struggling to benefit from professional support.

My work combines counselling, Transformational Self-Love Therapy and other therapeutic approaches to support the whole person. Rather than using a single method for everyone, I tailor sessions to your individual needs, helping you develop lasting understanding, resilience and personal growth. You can read more on my approach page.

Finding the right therapist or coach is important. That’s why I offer an initial conversation where we can discuss your goals, answer your questions and decide whether my approach feels right for you before moving forward.